Telehealth Triage Registered Nurse (RN) - Full-Time, Remote (Evening/Weekend)

Other Jobs To Apply

No other job posts for this day.

Company: Voice Exchange
Location: 100% Remote
Job Type: Full-Time (38 Hours/Week)
Compensation: $30.00/hour (Paid training included)

About the Role:
Voice Exchange is seeking a highly skilled and independent Registered Nurse to join our Nurse Triage Call Center. In this full-time, fully remote position, you will serve as the critical first point of contact for patients requiring immediate medical guidance.

Utilizing industry-gold-standard Schmitt-Thompson protocols and our intuitive Keona software platform, you will conduct thorough telephone assessments, prioritize patient needs, and direct them to the appropriate level of care. We are looking for the absolute best—a critical thinker who excels in a fast-paced telehealth environment and values clinical excellence.

**Nusres MUST have Compact Nursing License.**

Your Schedule:
This position is designed for a nurse seeking a non-traditional schedule with mid-week days off. The schedule is set and requires availability for the following shifts (All times listed in CST):
  • Monday: 4:00 PM – Midnight
  • Tuesday: 4:00 PM – Midnight
  • Friday: 4:00 PM – 8:00 PM
  • Saturday: 8:00 AM – 5:00 PM
  • Sunday: 8:00 AM – 5:00 PM
What We Offer:
We value our nursing staff and provide a robust compensation and benefits package to support your professional and personal well-being:
  • Competitive Pay: $30.00/hour, including fully paid training hours.
  • Healthcare Benefits: Comprehensive health coverage.
  • Retirement: 401(k) plan with a 3% company match.
  • Continuing Education: Full annual CME hours covered to maintain your clinical edge.
  • Licensure Support: Complete financial reimbursement and administrative support for obtaining non-compact state nursing licenses required for our service areas.
Key Responsibilities:
  • Perform comprehensive, protocol-driven telephone triage using Schmitt-Thompson guidelines.
  • Accurately and efficiently document all patient encounters within Keona software.
  • Provide clear, empathetic, and evidence-based home care advice or direct patients to the appropriate emergency, urgent, or primary care settings.
  • Maintain a quiet, HIPAA-compliant remote workspace.
Qualifications & Requirements:
  • Licensure: Must possess an active, unrestricted Compact Nursing License (eNLC).
  • Flexibility: Must be willing to obtain and maintain additional nursing licenses in non-compact states that Voice Exchange serves (all fees reimbursed by the company).
  • Experience: Minimum of 2 years of clinical nursing experience. Previous telephone triage, ER, or ambulatory care experience is highly preferred.
  • Technical Skills: Comfortable navigating telehealth software, electronic health records, and working in a fully digital environment.
  • Skills: Exceptional communication, autonomous decision-making, and critical thinking abilities without visual patient cues.


About Voice Exchange:

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...