<div><h2>Specialty Care Navigator, Mood & Anxiety Disorders</h2><p>Remote</p><p>Our mission: to eliminate every barrier to mental health.</p><p>At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.</p><p>We proudly partner with over 450 companies and serve 10 million people. Our clients include brands you know like Microsoft, Target, and Delta Airlines, and we’ve earned external validation of net savings for customers.</p><p>We’re seeking an independently licensed mental health professional to join the Care Navigation team (LCSW, LMFT, LPC required) to support members seeking care with chronic and treatment-resistant mood and anxiety disorders. The Mood and Anxiety Specialty Care Navigator will provide initial assessment, support and coaching, referral, and ongoing care coordination for members within Spring Health’s Mood and Anxiety Disorders Program. This is a full-time, fully remote role with a Monday–Friday, 9–5pm EST schedule.</p><p><b>The following sections outline responsibilities, qualifications, and benefits.</b></p><h2>What you’ll do</h2><ul><li>Telephonic screening, brief intervention, and referral of members to mood- and/or anxiety-focused specialty treatment providers.</li><li>Apply active listening, psychoeducation, and motivational interviewing to understand member needs and support goal setting.</li><li>Coach members using DBT skills as part of their care journey and assist with engagement in care through motivational interviewing.</li><li>Identify appropriate level of care, facilitate referral, and coordinate care with a Spring Health provider.</li><li>Provide consultation on mental health concerns and family/relationship issues as appropriate.</li><li>Offer in-the-moment support and safety planning for members with safety risks or crises when needed.</li><li>Communicate with members and providers via written communication and maintain accurate records within required timeframes in an EHR system.</li><li>Identify and resolve barriers to care and collaborate with multi-disciplinary teams to ensure a smooth member experience.</li><li>Support other specialty care teams (SUD, Trauma, Eating Disorders) as needed and participate in staff meetings, case consultations, and trainings.</li><li>Assist with onboarding and mentoring new team members while upholding confidentiality, compliance, and ethical standards.</li></ul><h2>What success looks like</h2><ul><li>Maintain high member satisfaction as measured by survey responses.</li><li>Retain members throughout their course of care through proactive outreach and engagement.</li><li>Triage and enroll members into appropriate levels of care based on presenting problems and goals.</li><li>Proactively outreach to schedule triages.</li></ul><h2>What you’ll bring</h2><ul><li>Required mental health license: LCSW, LMFT, LPC.</li><li>Minimum of 2+ years of clinical care experience with chronic and severe mood and anxiety disorders.</li><li>Experience with motivational interviewing, diagnostic assessment, and triage.</li><li>Knowledge of best practices and evidence-based treatments for mood and anxiety disorders; DBT experience/training preferred.</li><li>Excellent listening, written, and verbal communication skills.</li><li>Commitment to diversity and inclusion; experience working with diverse populations.</li><li>Tech-savvy and comfortable learning new systems; ability to multi-task and switch contexts.</li><li>DBT certifications preferred.</li></ul><h2>Compensation and benefits</h2><p>Target base salary range: $33.33 - $42.31 hourly, with a competitive total rewards package including stock options and benefits. Individual pay may vary based on experience, location, and other factors.</p><p>Benefits provided by Spring Health include health/dental/vision coverage from day one, 401(k) match, no-cost visits to the Spring Health network, paid time off, parental leave, wellness programs, fertility support, child and elder care resources, professional development reimbursement, and charitable donation matching.</p><p>Spring Health is an equal opportunity employer. We do not discriminate on any protected characteristic and provide reasonable accommodations. If you need accommodation during the application process, please let us know.</p><h2>EEO and voluntary disclosures</h2><p>Public and voluntary self-identification information is requested under applicable laws to measure diversity and comply with equal employment opportunity requirements. Completion is voluntary and confidential; it will not affect your job application. For more information, see our Equal Employment Opportunity policy.</p></div> #J-18808-Ljbffr Experience: 3 years required