Senior Digital Business Partner, Sam's Club

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About the position

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. The Senior Digital Business Partner (Sr. DBP) Sam’s Club, will play a critical role in accelerating Kimberly-Clark North America’s digital engagement with shoppers, delivering results (e.g., market share, net sales growth, conversion, etc.) via digital activation, and driving digital thought leadership. Within this role, the individual will work closely with Field Sales + Demand Generators (formally called Omnichannel Marketers) leveraging analytics and insights to identify opportunities for growth, leading to actionable digital + omnichannel optimization recommendations around digital shelf, digital merchandising, retail media and, ultimately, execution. A successful Sr. DBP must be able to build relationships internally with Field Sales, Brand Teams, HQ Sales, and KC North America Marketing & Consumer Experience with our key customers, externally, to deliver continued Digital Commerce growth on Sam’s Club. About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Responsibilities

  • Proactively conduct diagnostic analysis of the digital shelf (KCNA, Category, and Competitive) + provide recommendations thru an omnichannel lens that will enable field sales + demand generators to react and adjust business plans where needed.
  • Analyze key business metrics/data (e.g., Clickstream, Retailer-Specific Data, Market Data) to inform recommendations driving traffic, conversion, and customer retention.
  • Provide insights around algorithmic trends + site taxonomy.
  • Collaborate with field sales in implementation of KCNA Digital Commerce Strategies (e.g., Subscription, Marketplace, etc.).
  • Recommend and drive test + learn within the Digital Commerce marketing space
  • Deliver against all KCNA milestones tied to Annual Operating plans, Business Plan Reviews, Customer Engagement Meetings, and Key Customer Meetings.

Requirements

  • Bachelor’s Degree
  • 3+ years’ experience in Digital Commerce, Digital Marketing, and/or Omnichannel within relevant areas such as CPG, Retail, or Management Consulting
  • Direct experience working in a highly matrixed, global company and capability to influence stakeholders at all levels
  • High threshold for working and thriving in an ambiguous, fast-paced environment, e.g., ability to pivot quickly, figuring it out and adapting as you go
  • Strong analytical skills leveraging data to drive decision-making
  • Demonstrated ability to lead + manage multiple projects – prioritization and planning
  • Excellent communication skills (both verbal and written)

Nice-to-haves

  • Experience working with Omnichannel retailer(s)
  • Proven track record of taking ownership and delivering results
  • Ability to think both strategically and tactically with excellent attention to detail
  • Madrid Experience

Benefits

  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
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