Note: The job is a remote job and is open to candidates in USA. Amplify is a pioneer in K–12 education, leading the way in next-generation curriculum and assessment. They are seeking a Knowledge Governance Manager to operationalize and scale the organization’s Knowledge Management strategy across enterprise systems, ensuring knowledge assets are accurate and aligned with governance standards.

Responsibilities

• Execute and maintain Knowledge Management policies, taxonomy, and tagging standards within enterprise systems
• Establish accountability frameworks and partner with content owners to ensure governance guidelines are applied consistently
• Align system-level configurations, permissions, and workflows with organizational KM standards and data governance practices
• Begin by partnering with an initial group of content owners and system owners across key enterprise tools, serving as the primary liaison to ensure alignment and collaboration
• Work closely with system owners to regularly review and maintain content accuracy, currency, and structure
• Proactively identify gaps, overlaps, and redundancies across content repositories to improve enterprise-wide knowledge consistency
• As organizational needs evolve, expand coordination efforts to additional systems and teams to support a unified knowledge ecosystem
• Oversee the periodic review and validation of key content and documentation
• Support content owners in applying KM best practices, including tagging, metadata, and archiving processes
• Implement version control and deprecation routines to ensure content remains up-to-date and relevant
• Partner with the AI and Enterprise Search teams to improve searchability, metadata accuracy, and tagging effectiveness
• Analyze usage data and feedback to refine taxonomy, search filters, and knowledge presentation
• Serve as a bridge between system content and enterprise search performance
• Maintain and refine existing guidance, documentation, and training resources to ensure ongoing alignment with Knowledge Management standards and evolving system needs
• Promote adoption of KM processes through workshops, onboarding sessions, and ongoing support
• Contribute to building a culture of shared ownership and accountability for knowledge quality
• Define, track, and report on knowledge quality metrics (e.g., content freshness, search success rate, taxonomy compliance) to measure adoption and effectiveness
• Participate in the Knowledge Governance Committee to represent system-level insights and propose improvements
• Recommend technology or process enhancements to increase knowledge alignment and accessibility

Skills

• Bachelor's degree in Information Management, Business, Communications, Education, or a related field
• 3+ years of experience in Knowledge Management, Information Architecture, Content Operations, or related governance roles in a cross-functional environment
• Demonstrated experience managing or coordinating knowledge across multiple enterprise systems (e.g., CMS, LMS, Salesforce, Confluence)
• Strong understanding of metadata, taxonomy, tagging, and content lifecycle management
• Excellent organizational and communication skills, with the ability to influence across teams and levels
• Familiarity with AI-driven search tools and principles of data governance
• Experience in educational technology, SaaS, or information-heavy organizations

Benefits

• 401(k) plan
• Competitive health insurance and mental health options
• Basic life insurance
• Paid time off
• Parental leave
• Access to best-in-class development programs

Company Overview

Company H1B Sponsorship