[Remote] Account Manager, Small and Medium Business Group (SMBG)

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Note: The job is a remote job and is open to candidates in USA. Meta is a company that builds technologies to connect people and grow businesses. They are seeking an Account Manager for their Small and Medium Business Group (SMBG) to manage client accounts, leverage AI for sales strategies, and drive revenue while ensuring high customer satisfaction.


Responsibilities

  • Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction
  • Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen
  • Responsible for harnessing data insights to inform strategic decision-making, leveraging the power of AI and automation to deliver tailored client recommendations, and adoption of Meta's products
  • Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships
  • Collaborate with cross-functional teams to design and implement solutions that align with client objectives
  • Drive sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes

Skills

  • 5+ years experience in sales, account management, or business development sectors
  • Bachelor's Degree
  • Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities
  • Demonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goals
  • Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans
  • Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes
  • Experience in Sales or Advertising industries
  • Advanced degree in a relevant field, or certifications in account management, project management, etc
  • Proven technical skills (Excel, Google Suite or data analytics tools)
  • Familiarity with Meta's suite of advertising solutions
  • Experience collaborating with cross-functional teams and managing key internal stakeholder relationships to effectively support customer needs

Benefits

  • Bonus
  • Equity
  • Benefits

Company Overview

  • Meta's mission is to build the future of human connection and the technology that makes it possible. It was founded in 2004, and is headquartered in Menlo Park, CA, US, with a workforce of 10001+ employees. Its website is https://www.metacareers.com/.

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