Regional Account Executive

March 16, 2026

Other Jobs To Apply

No other job posts for this day.

Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:The Regional Account Executive manages customer relationships and sales processes for middle market accounts. The incumbent is responsible for new account conversions while managing an existing account base, where sales penetration and customer retention are equally important. This position requires extensive partnerships with external and internal customers on a daily basis in order to achieve results. This role performs administrative duties, maintains mail technology expertise, and delivers enterprising customer solutions that drive sales and revenue growth.The Regional Account Executive manages individual sales plan (e.g., reviews weekly volume and revenue reports, etc.) to ensure accounts are producing as projected and to make necessary adjustments. The incumbent cultivates a strong partnership with UPS’s Small Package division to foster cross-selling opportunities and to share knowledge of service offerings. This position retains and penetrates revenue in an existing account base (e.g., regularly meets with customers, etc.) to understand customer business needs, build strong customer relationships, and increase market share in a regional territory. The Regional Account Executive collaborates with Operations to ensure customers’ expectations are being met and to proactively resolve customer issues. Responsibilities<ul><li>Collaborates with internal departments (e.g., operations, billing, finance, etc.) to ensure successful processing/activation of new accounts and to resolve customer issues (e.g., billing discrepancies, special needs and requests, etc.)</li><li>Submits pricing request (e.g., price quote requests, enterprise portfolio qualifying worksheets, etc.) to Pricing, to secure acceptable pricing which can be offered to prospects/customers and convert, penetrate, and retain customer business</li><li>Cultivates internal sales leads (e.g., strategizes with UPS Small Package division, etc.) to identify new sales opportunities, secure additional conversion revenue, and develop customized, bundled enterprise solutions</li><li>Records daily sales activities into customer relationship management system (i.e., TEAMS) to manage sales funnel (e.g., tracking prospects, capturing meeting notes, etc.) and validate sales cycles</li><li>Enters new customer profiles into account management system (i.e. INAMS) to initiate service implementation and enable access of customers’ information by other internal departments </li><li>Maintains relationship with revenue management to support the creation of competitive proposals and business growth</li><li>Obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness</li><li>Remains current on industry news (e.g., industry associations, trade magazines, etc.) to understand marketplace changes and trends</li><li>Monitors and tracks competitors to gain competitive intelligence (e.g., business models and strategies, etc.) to be used in engaging prospects/customers (e.g., service and product comparisons, creating customer solutions, etc.)</li><li>Analyzes prospects’/customers’ shipping software and business model to develop cost-effective and streamlined technology integration solutions</li><li>Responds to internal/external customer inquiries to satisfy their needs and requests in a timely manner and to maintain high levels of customer satisfaction</li></ul>Preferences<ul><li>Demonstrates a basic understanding of products, services, and customer facing technology solutions offered by UPS along with their features and business applications; describes general customer profiles targeted by the company</li><li>Understands industry and financial trends impacting UPS and/or customers’ organizations; identifies the organizational structure and functions within a business</li><li>Conducts competitive analysis; understands competitor’s tactics, product/service offerings, and strategies; translates competitor performance and actions into implications for UPS</li><li>Creates account strategies; understands customer’s general business needs and knows the account status; may provide information about accounts for use in planning account strategy</li><li>Demonstrates an understanding of negotiation techniques; identifies stakeholders/participants that should be involved in negotiations; demonstrates an understanding of each party’s objectives</li><li>Experience in sales/business development</li><li>Possesses industry experience/knowledge of online retail markets</li><li>Familiar with US Postal Service processes</li></ul>BASIC QUALIFICATIONS:<ul><li>Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer</li><li>Will not require sponsorship in order to start or continue employment with this employer</li><li>Must be currently located or be willing to relocate to same geographic location as job</li><li>Must have a bachelor's degree or comparable international degree or current UPS employee with 3 years experience</li><li>Must be willing to travel, as required</li><li>Must be willing to work a flexible schedule</li><li>Industry experience or knowledge of online retail markets is preferred</li><li>Sales experience is required</li></ul>Employee Type:PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.Pay Range:The salary range for this position is $62,280.00/year to $93,360.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER