Principal Enterprise Technical Architect

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Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.


Responsibilities

The Platinum Enterprise Technical Architect is a senior enterprise or technical leader responsible for defining, designing, and guiding solutions for Atlassian customers. This role partners with business and technology stakeholders to ensure that solutions are scalable, secure, and aligned with organizational strategy. The Platinum Enterprise Architect is expected to drive Atlassian product vision, mentor teams, and represent the organization in high-impact customer and industry engagements.

  • Strategic Solution Design: Architect end-to-end technical solutions for large-scale, complex enterprise environments, ensuring alignment with business goals and technology strategy.

  • Technical Leadership: Provide technical guidance and mentorship to engineering and architecture teams, promoting best practices in software design, security, and operational excellence.

  • Stakeholder Engagement: Collaborate with business leaders, product managers, and customers to translate business requirements into technical solutions.

  • Innovation & Standards: Stay current with industry trends, emerging technologies, and best practices; drive adoption of new technologies and methodologies where appropriate.

  • Governance & Compliance: Ensure solutions meet regulatory, security, and compliance requirements (e.g., FedRAMP, HIPAA, ISO, SOC2).

  • Cross-Functional Collaboration: Work across multiple teams and domains to drive consistency, reduce redundancy, and ensure cohesive architecture across the organization.

  • Customer Advocacy: Represent the voice of the customer in product and platform decisions, providing actionable feedback to internal teams.

  • Documentation & Communication: Produce clear technical documentation, architecture diagrams, and presentations for both technical and non-technical audiences.

  • Mentorship: Coach and develop junior architects and engineers, fostering a culture of technical excellence and continuous improvement.

  • Pre-Sales & Advisory: Support pre-sales activities, including technical scoping, solution demonstrations, and advisory services for strategic customers.


Qualifications

  • 15+ years of experience in software engineering, architecture, or related technical roles, with a strong background in SaaS, cloud, and enterprise platforms

  • 8+ years in enterprise customer-facing roles, including consulting, solution architecture, or technical leadership

  • Demonstrated expertise in designing and implementing large-scale, distributed systems and cloud-native architectures (AWS, Azure, GCP preferred)

  • Deep knowledge of security, compliance, and regulatory frameworks relevant to enterprise environments

  • Experience with Atlassian products (Jira, Confluence, Access, etc.) or similar enterprise platforms is highly desirable.

  • Strong communication, collaboration, and leadership skills; ability to influence and guide technical teams and stakeholders.

  • Proven ability to drive technical vision, lead cross-functional initiatives, and deliver results in a fast-paced, dynamic environment.

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...