<p style="text-align: center">The City of Port St. Lucie is an equal opportunity employer.</p><p style="text-align: center"><br></p><p style="text-align: center">This position requires the applicant to successfully pass a drug screening. </p><p style="text-align: center"><br></p><p style="text-align: center"><strong>Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking </strong><a href="https://www.governmentjobs.com/careers/cityofpsl/promotionaljobs" target="_blank" title="https://www.governmentjobs.com/careers/cityofpsl/promotionaljobs"><strong>HERE</strong></a><strong>.</strong></p><br><p style="text-align: center">Responsible for supervising and training meter technician as well as actual routine field work in reading water meters and recording the readings. Facilitates the development of public trust and confidence in the City and it’s Utility.</p><div style="text-align: center"><br></div><p style="text-align: center"><strong><u>This position is considered an "Essential Position" for the purpose of Emergency Management.  Emergency duties will be assigned as needed.   This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials. </u></strong></p><p>The following duties are illustrative for this position.  The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.  </p><ul style="margin-bottom: 3pt"><li>Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.</li><li>Assists with supervising and training new staff members in established procedures and methods.</li><li>Verifies meter readings upon request of Supervisory staff.</li><li>Assists with scheduling meter reading routes to ensure that meters are equally distributed and read in the most efficient manner possible.</li><li>Assigns meter technicians to predetermined routes and/or scheduled work orders. </li><li>May read water meters on an assigned route when necessary and records readings.</li><li>Assures that water meters are read according to a predetermined schedule.</li><li>Keeps records accurately according to established procedures so that the billing of customers can be processed promptly and correctly.</li><li>Assists meter technician, as needed, to verify readings, access readings, etc.</li><li>Performs duties as assigned through work orders related to meters (i.e., turn-on/turn-offs, leak checks, re-reads, data reports, change water meters, replace damaged water meter boxes, missing lids, etc.) </li><li>Field checks meter locations to investigate unusually high or low consumption, to locate hard-to-find meters, or to get readings made difficult by locked gates, dogs, etc.</li><li>Reports stolen meters, check switched meters, enters readings into Neptune hand-held meter reading unit.</li><li>Maintains accurate records and performs computer data entry.</li><li>Other duties as may be assigned.</li></ul><p><br></p><p><strong>SUPERVISORY RESPONSIBILITIES</strong></p><p>May oversee the work of non-supervisory employees. Carries out responsibilities in accordance with the City’s policies and applicable laws. Responsibilities may include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.</p><p><strong>This position requires scheduled/unscheduled overtime, including evenings, weekends, and holidays and/or immediate response to emergency conditions.</strong></p><br><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </p><p><br></p><p><strong>EDUCATION AND/OR EXPERIENCE</strong></p><p>Graduation from an accredited high school or possession of an acceptable equivalent diploma required. </p><p><br></p><p><strong>CERTIFICATES, LICENSES, REGISTRATIONS</strong></p><p>Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire. </p><p><br></p><p><strong>KNOWLEDGE, SKILLS & ABILITIES</strong></p><ul style="margin-bottom: 3pt"><li>Thorough knowledge of the geography and street locations within the Port St. Lucie Utility’s service territory.</li><li>Knowledge of rules and regulations concerning the disconnection policy of Utility accounts for non-payment.</li><li>Demonstrated knowledge and understanding of the Advanced Meter Reading (AMR) and Advanced Metering Infrastructure (AMI) reading software and systems. </li><li>Demonstrated knowledge and understanding of Customer Information System (CIS Infinity), CIS Mobile, SEMS Technologies, City Works, GIS platforms, and Microsoft 365 software operations and systems.</li><li>Ability to recognize and identify methods used in theft of utility services.</li><li>Ability to troubleshoot field issues.</li><li>Ability to make independent judgements and decisions.</li><li>Ability to focus on the positive in every situation. </li><li>Ability to stay centered when challenged.</li><li>Ability to model respect for individuals, teams, and the organization.</li><li>Ability to establish and maintain the trust and confidence of the department and public. </li><li>Knowledge of tools and equipment required to perform duties (weed-eater, lopper, mini chain saw, etc.)</li><li>Ability to establish and maintain effective working relationships with employees and the public.</li><li>Ability to communicate effectively in writing and orally.</li><li>Ability to work under pressure and meet deadlines.</li><li>Ability to follow through with assigned tasks.</li></ul><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.</p><p>Steel-toe or composite-toe shoes are mandatory. </p><p><br></p><p><strong>WORK ENVIRONMENT</strong></p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is regularly exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain), The employee is may be exposed to noise, dust, fumes, airborne particles, uneven surfaces, and stressful situations.</p><p>The noise level in the work environment is usually moderate to loud. </p><br><p style="text-align: center"><strong>Documentation Requirements</strong></p><p><u>Please Read Carefully</u><br>  <br><strong>Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.</strong><br>  <br><strong>ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. <br>  <br>  THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:</strong></p><ol start="1" type="1" style="margin-bottom: 3pt"><li>Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. <strong>Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.</strong></li><li><strong>Driver's License:  </strong>A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.</li></ol><p><strong>*Approved Credential Evaluation Agencies: <br>  <br>  Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:</strong></p><ul type="disc" style="margin-bottom: 3pt"><li><strong>An accredited four-year college or university in the United States, OR</strong></li><li><strong>A current member of the </strong><a href="http://www.naces.org/members.htm"><strong>National Association of Credential Evaluation Services (NACES), </strong></a><strong>OR</strong></li><li><strong>A current member of the </strong><a href="http://aice-eval.org/"><strong>Association of International Credential Evaluators (AICE), </strong></a><strong>OR</strong></li><li><strong>A recognized Professional Organization</strong></li></ul><p>For an additional list of approved credential evaluation agencies, visit the <a href="http://www.fldoe.org/teaching/certification/foreign-trained-grads/approved-credential-evaluation-agencie.stml">Florida Department of Education</a><br>  <br><strong>It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified. <br>  <br>  Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application.<br>  <br>  It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.</strong></p><br>