Medical Office Specialist (Hospitality, Retail And Front Desk Welcomed)

Other Jobs To Apply

No other job posts for this day.

<h1><strong>Medical Office Specialist </strong></h1><p>Are you passionate about making a meaningful impact on patient care? Do you thrive in a fast‑paced environment where teamwork, compassion, and a positive attitude are highly valued? TEKsystems is proudly partnered with a respected multi‑specialty surgical practice in Overland Park, Kansas, and we are seeking dedicated <strong>Medical Office Specialists</strong> to join both the front and back office teams.<p>This role is ideal for individuals who are detail-oriented, eager to learn, and committed to delivering exceptional service. Whether you bring previous healthcare experience or are transitioning from a customer-facing industry such as hospitality, we welcome candidates who are coachable, adaptable, and enthusiastic about supporting patient needs.</p><hr /><h1><strong>Key Responsibilities</strong></h1><h3><strong>Front & Back Office Operations</strong></h3><ul><li>Manage daily front or back office workflows in a professional and efficient manner.</li><li>Handle patient relations with a welcoming and service‑oriented approach.</li><li>Perform patient check‑in and check‑out procedures.</li><li>Answer high‑volume phone lines, schedule appointments, and support patient inquiries.</li></ul><h3><strong>Patient Records & Information Management</strong></h3><ul><li>File, retrieve, and maintain medical records and patient charts.</li><li>Work with sensitive patient information while adhering to HIPAA and privacy standards.</li><li>Assist with preparing charts, verifying insurance, and supporting patient access tasks.</li></ul><h3><strong>Financial & Administrative Support</strong></h3><ul><li>Collect and record co‑pays via cash or card transactions.</li><li>Balance and reconcile daily payments within the computer system.</li><li>Assist in gathering CPT and ICD‑10 codes and other clinical information as required.</li></ul><h3><strong>Surgical Scheduling & Coordination</strong></h3><ul><li>Schedule patient surgical procedures and maintain an accurate surgery schedule.</li><li>Complete chart requests from Medical Records.</li><li>Notify the Materials Manager or Nurse Manager of any surgeon requests, equipment needs, or special considerations for upcoming procedures.</li></ul><hr /><h1><strong>What Makes You a Great Fit</strong></h1><p>Above all, the ideal candidate demonstrates:</p><ul><li>A positive, team-oriented attitude</li><li>Strong customer service skills (phone and in-person)</li><li>Ability to multitask in a fast-paced environment</li><li>High attention to detail</li><li>Reliability, professionalism, and willingness to learn</li></ul><p>Healthcare experience is a plus, but individuals from industries like restaurants, hospitality, or retail who exemplify strong service skills and coachability are encouraged to apply.</p><hr /><h1><strong>Required & Preferred Skills</strong></h1><h3><strong>Top Required Skills</strong></h3><ul><li>Customer service (phones + in‑person)</li><li>Multitasking and organizational skills</li><li>Experience handling sensitive patient information</li></ul><h3><strong>Secondary Skills (Nice to Have)</strong></h3><ul><li>Patient check‑in / check‑out</li><li>Patient access or intake</li><li>eClinicalWorks (eCW)</li><li>EMR/EHR experience</li><li>Health insurance knowledge</li><li>Insurance verification</li><li>Prior authorization</li><li>Patient scheduling</li><li>Medical terminology</li><li>Medical record management</li><li>Chart prep and documentation</li><li>Scheduling appointments</li><li>Experience in medical, clinical, or surgical offices</li></ul><hr /><h1><strong>Experience Requirements</strong></h1><ul><li>Minimum <strong>6 months recent experience</strong> in the healthcare industry (front office, back office, scheduling, or patient support)</li><li>Required: prior <strong>Electronic Medical Record (EMR)</strong> experience; eClinicalWorks preferred</li><li>Professional experience demonstrating:<ul><li>Attention to detail</li><li>Ability to thrive in a fast‑paced, high‑volume setting</li><li>Strong communication and interpersonal skills</li></ul></li></ul><hr /><h1><strong>Team Structure</strong></h1><p>There are <strong>two openings</strong>, each with an initial focus:</p><ol><li><strong>Back Office / Phone Room:</strong> High‑volume phone support, scheduling, and patient calls</li><li><strong>Front Desk / Check‑In:</strong> Chart prep, insurance verification, and check‑in activities</li></ol><p>Both roles will eventually be <strong>cross‑trained</strong> to support each other as needed.</p><hr /><h1><strong>Benefits & Total Rewards</strong></h1><p>This position offers a comprehensive Total Rewards package designed to support your overall wellbeing, including:</p><ul><li>Medical, dental, and vision coverage</li><li>Life & disability insurance</li><li>401(k)</li><li>PTO</li><li>Hospital cost protection plans</li><li>HSA options</li><li>Free counseling services for emotional, physical, and financial wellbeing</li><li>Identity theft protection</li><li>Weekly pay</li><li>Work‑life balance with <strong>no weekends</strong></li><li>Growth and advancement opportunities</li><li>Inclusive, diverse work environment</li></ul><hr /><h1><strong>Join Us</strong></h1><p>If you’re seeking a fulfilling opportunity that offers professional growth, meaningful patient interaction, and a supportive team environment, we encourage you to apply for our <strong>Medical Office Specialist</strong> role. We review applications promptly and look forward to meeting exceptional talent excited to make a difference every day.</p><strong>Job Type & Location</strong><p>This is a Contract to Hire position based out of Overland Park, KS.</p><strong>Pay and Benefits</strong><p>The pay range for this position is $16.00 - $21.00/hr.<p>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)</p><strong>Workplace Type</strong><p>This is a fully onsite position in Overland Park,KS.</p><strong>Application Deadline</strong><p>This position is anticipated to close on Mar 18, 2026.</p>h4>About TEKsystems: <p>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. </p> <p>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p> <h4>About TEKsystems and TEKsystems Global Services </h4> <p>We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.</p> <p>The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...