Manager, People Experience

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About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

The Manager, People Experience will report to the Sr. Director, People Experience (PX), and serve as a key liaison between employees, managers, and PX Centers of Excellence (COEs) for designated business units. In this role, you will collaborate with the Sr. Director, PX and with mid-level managers and employees to implement people strategies that drive engagement, performance, and organizational success. You'll take ownership of core PX processes, provide guidance on employee experience initiatives, and ensure seamless execution of day-to-day operations.

What you'll do:

  • Support senior members of the PX team with cyclical PX processes (performance management, compensation reviews, talent calibration) with the expectation of growing into an independent contributor who can execute accurately with minimal supervision.

  • Provide day to day operational support and partner with COEs such as talent acquisition, benefits, payroll and compensation
  • Manage onboarding and offboarding processes for employees, ensuring a positive experience
  • Lead strategic employee touchpoints, including new hire check-ins, exit interviews, and pulse conversations to surface insights and trends that inform people strategies
  • Provide guidance on PX policies and practices to employees in designated business units
  • Contribute to annual PX processes by helping to create presentations, employee communications, and engagement materials
  • Lead or contribute to special projects that enhance the employee experience and operational efficiency

Who you are:

  • Bachelor's degree and 2–3 years of progressive HR experience; prior experience in mid‑ to large‑scale or matrixed organizations strongly preferred
  • An ambitious self‑starter who takes initiative, learns quickly, and is energized by opportunities to stretch into new
  • Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment
  • Excellent communication skills and able to build trust and credibility at all levels
  • Committed to confidentiality, integrity, and fostering an inclusive workplace
  • Experience using HR systems and with data analysis; tech-savvy with strong Microsoft Suite & Google Suite skills
  • Passion for the music industry a strong plus

What we give you:

  • You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
  • A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
  • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
  • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
  • Investment in your professional growth and development enabling you to thrive in our vibrant community.
  • The space to accelerate progress, positively disrupt, and create what happens next
  • Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

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