Job File Coordinator/ Collections Specialist

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Job Responsibilities:
  • Answer phones, provide customer service, and Work in progress database
  • Scheduling of estimates and jobs
  • Intake of new customer information and entering it into database
  • Maintain all the job file documentation
  • Maintain job file communications
  • Process customer payments
  • Audits and uploads of Insurance key account clients
  • Accounts Receivable (A/R)/ Collections
  • Communication with Field Crew Members
  • Scanning/ Filing
  • Handle recurring and unique tasks, as necessary
Skills and Qualifications:
  • Must be reliable and punctual
  • Detail oriented
  • Strong computer skills
  • Ability to problem solve and take initiative
  • Organized
  • Experience in QBO
  • Able to manage time efficiently and complete tasks on a daily basis
  • Knowledgeable of Microsoft programs, able to learn quickly and train on our database system.
  • Exceptional customer service skills
  • Able to prioritize tasks
  • Must have good interpersonal communication skills
Compensation: $23.00 - $25.00 per hour



Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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