Title: Hybrid Automotive Transportation Logistics Coordinator (Dispatcher Operations)

Pay Rate: $17.00 - $18.50/hr
Employment Type: Contract (W2 through Tekberry)
Assignment Duration: February 2026 - August 2026
Schedule: Full-time, Monday-Friday (8:00 AM - 5:00 PM)
Work Arrangement: Hybrid - must reside within commuting distance of the Manheim auction market (Bordentown, NJ 08505). Onsite support required as needed; remote work permitted part of the week based on operational needs.
Job Code: 1474178
Overview

Tekberry is seeking a highly motivated Vehicle Operations Logistics Specialist to support transportation operations with our client, a leader in the automotive auction and vehicle logistics industry.

This role coordinates the movement of vehicles between dealerships, auctions, and transportation carriers across a regional network. The position functions as a dispatch and logistics operations coordinator responsible for managing carriers, resolving transportation delays, and ensuring service level commitments are met.

This is an operations-focused role involving dispatching, vendor coordination, and operational decision-making - not a traditional call center position.

As a Tekberry W2 employee, you will have access to health benefits including medical, dental, and vision.
Key Responsibilities

• Verify vehicle readiness by making real-time outbound calls to pickup locations and transport carriers (recorded line)
• Coordinate dispatch and scheduling of vehicle transportation across the region
• Work directly with carriers to confirm pickup plans, negotiate timing, and resolve service failures
• Follow up daily on vehicle status, ETAs, cancellations, and delays
• Investigate rejected VIN assignments and coordinate re-dispatch of vehicles
• Manage escalated vehicle movement issues with internal teams and carrier partners
• Monitor transport holds and verification delays and take corrective action
• Enter manual transportation orders and process requests using AS400 and AutoIMS systems
• Process transportation fees and assessorial charges
• Request and track hold harmless agreements and releases
• Monitor and correct master data and location record discrepancies
• Manage shared regional email inboxes and coordinate across locations
• Create corrective action plans with vendors when service levels are missed
• Build relationships with Manheim auction operations and commercial teams
• Track carrier performance, delays, and service metrics
• Compile transportation data and generate operational performance reports
• Support operational margin awareness through timely dispatch and problem resolution
• Identify operational problems and implement solutions quickly in a fast-paced environment

Must-Have Qualifications

• 1-3 years experience in logistics, dispatch, transportation coordination, dealership operations, fleet operations, or brokerage operations
• Strong outbound phone communication skills (frequent carrier/vendor calling required)
• Ability to manage multiple tasks simultaneously in a time-sensitive environment
• Strong problem-solving and decision-making ability
• High attention to detail and accurate data entry skills
• Proficiency with Microsoft Excel, Outlook, and Word
• Ability to work independently within a structured operational workflow
• High School Diploma or equivalent
• Valid driver's license
• Ability to pass background check and drug screening

Preferred Qualifications

• Automotive auction, dealership, fleet, transportation, or freight experience
• Dispatching, load planning, or broker coordination experience
• Experience working directly with carriers or vendors
• Call center experience involving operations coordination (not inbound retail support)
• Experience in sales negotiation or vendor accountability
• Some college coursework

Work Environment

This is a fast-paced logistics operations role involving:

• Continuous operational phone communication
• Real-time dispatch coordination
• Performance tracking and service level accountability
• High urgency problem resolution
• Collaboration with carriers, auctions, and internal teams

Candidates should be comfortable handling pressure, negotiating with vendors, and making operational decisions throughout the day.

We need hard-working, reliable employees. Tekberry offers a $100 referral bonus!

Tekberry, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected category under applicable law.

Tekberry, Inc. is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE).

By submitting your resume, you consent to receive communications from Tekberry via text message regarding this opportunity.

Check out all our jobs at www.tekberry.com/search-jobs

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