Hotel Night Auditor

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Job Summary
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Shift 11pm to 7am.

Responsibilities

  • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Complete additional bookkeeping, administrative, and accounting procedures as requested
  • Ensure all guests feel they are having an exceptional experience at the property
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages

Qualifications

  • Hotel front desk experience is required.
  • Has personal integrity, manages time well, is highly visible in the area of responsibility, and can effectively prioritize workload
  • Ability to type 55 wpm
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Flexible overnight hours are required
  • Outstanding communication skills and excellent customer service skills are required

If you are passionate about guest service and eager to contribute to a growing organization, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Paid training
  • Vision insurance

Experience:

  • hotel front desk: 2 years (Required)
  • Microsoft Office: 5 years (Required)

Ability to Commute:

  • Annapolis, MD 21401 (Required)

Work Location: In person

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