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Din Tai Fung (DTF) is a globally acclaimed culinary icon renowned for its mastery of Xiao Long Bao, also known as soup dumplings, which have become synonymous with the brand's dedication to authentic flavors and culinary excellence. Established in 1972, Din Tai Fung has grown from a small family business into an internationally recognized Michelin-starred restaurant brand. With over 165 locations across 13 countries worldwide, the company maintains a strong family-owned tradition that values quality, hospitality, and cultural authenticity. The brand is highly regarded for its meticulous food preparation, warm and inviting ambiance, and exceptional service standards. In the United States alone, Din Tai Fung operates 16 locations, each offering an upscale yet approachable dining experience that encourages guests to savor traditional Chinese cuisine in a welcoming environment. The role of Greeter at Din Tai Fung's Santa Clara location, specifically at 2855 Stevens Creek Blvd in Westfield Valley Fair, is crucial to ensuring the first impression of the restaurant leaves a positive and lasting impact on every guest. The Greeter is the frontline ambassador who warmly welcomes patrons, manages guest seating with efficiency to optimize table turnover, and uses the restaurant's text message waiting system to keep guests informed and comfortable during wait times. This position not only requires a friendly and professional demeanor but also relies on energy and enthusiasm to thrive in a fast-paced, team-oriented environment. Working as a Greeter is an excellent opportunity for individuals who wish to be part of a respected global brand that values growth and internal promotion. Employees benefit from a competitive pay rate starting at $18.70 per hour plus estimated tips between $13.00 and $14.00 per hour, reflecting the company's commitment to fair compensation. In addition to providing outstanding guest service, Greeters support the overall dining experience by working collaboratively with the host team and restaurant staff. The position demands reliability, a positive attitude, and the physical ability to stand for long periods. Flexible scheduling makes this role suitable for diverse candidates, including those new to the hospitality industry or those seeking to build a career in restaurant management. Beyond the daily duties, Din Tai Fung offers comprehensive benefits including medical, dental, vision, and life insurance options, a health savings account, commuter spending accounts, and a 401(k) plan with company match. The company also provides employee assistance programs, meal discounts, and opportunities for advancement, emphasizing a supportive workplace culture committed to staff development and well-being. The interview process for this position begins with a required one-way video interview, emphasizing the company's modern hiring approach and the importance it places on communication skills and personality fit. Din Tai Fung North America is an equal employment opportunity employer that fosters an inclusive environment and welcomes diverse applicants. They participate in E-Verify to ensure all employees are authorized to work in the United States. Aspiring applicants must be 18 years or older and legally eligible to work in the U.S. Overall, this role at Din Tai Fung represents a fantastic opportunity to join a celebrated global brand, engage directly with customers, and contribute to memorable dining experiences in a dynamic and supportive setting.
  • Flexible work schedule
  • Ability to stand for long periods
  • Positive and professional attitude
  • Must be 18 years of age or older
  • Legal authorization to work in the United States
  • Experience preferred but not required
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