Facilities Support Technician

Position Summary

The Facilities Support Technician ensures the IBHS campus, laboratory spaces, and office environments remain clean, safe, and operationally ready. This role plays a critical part in maintaining a professional and hazard-free environment that supports research, testing, and member engagement activities. Through consistent attention to detail and proactive facility support, this position contributes directly to workplace safety, operational efficiency, and the overall experience of employees and visitors.

Key Responsibilities

Facility Cleaning & Maintenance

• Perform routine cleaning and sanitation of offices, laboratories, restrooms, conference rooms, and common areas according to established standards
• Maintain floors, windows, surfaces, and fixtures in accordance with facility standards and organizational expectations
• Remove waste and recyclables and manage disposal procedures in compliance with environmental guidelines
• Support cleaning needs related to laboratory testing activities and construction debris when required

Safety & Compliance

• Follow all safety protocols, chemical handling procedures, and personal protective equipment (PPE) requirements at all times
• Identify and report maintenance issues, hazards, or facility concerns promptly to the Campus Operations Manager
• Ensure cleaning materials are stored safely and inventory is maintained appropriately to prevent safety risks

Operational Support

• Assist with event setup and breakdown, including moving furniture or equipment as needed
• Support seasonal facility needs, including storm preparation and minor grounds support
• Maintain custodial equipment in proper working condition and report maintenance needs

What Success Looks Like

• Facilities are consistently clean, organized, and professional in appearance
• Safety risks related to housekeeping are minimized and proactively addressed
• Supplies are managed efficiently and inventory is maintained proactively
• Employees and visitors experience a well-maintained and welcoming environment
• Issues are identified early and addressed promptly with minimal disruption to operations

Required Qualifications

• High school diploma or equivalent preferred
• Prior custodial, janitorial, or facilities experience preferred but not required
• Ability to operate cleaning equipment and handle cleaning chemicals safely
• Strong attention to detail and demonstrated reliability
• Ability to work independently and manage time effectively

Work Environment

This role operates throughout office, laboratory, and large-scale testing environments. Exposure may include construction materials, laboratory debris, cleaning chemicals, and varying temperatures. Use of PPE may be required in designated areas.

Physical Requirements

• Medium work: lifting heavy items occasionally, up to 25 lbs. Heavier items may require team lift or mechanical assistance
• Frequent standing, walking, bending, reaching, and lifting throughout the workday
• Ability to push and pull cleaning equipment and waste containers
• Ability to work indoors and outdoors as needed

How We Work at IBHS

All roles operate within the IBHS Operating System, which defines how we achieve success:

• Start with Why: We understand the purpose behind our work and connect daily actions to the broader mission.
• Safety is Job One: Safety is everyone's responsibility. We speak up, pause when needed, and protect our people and our mission.
• Deliver High Quality Work: We act with intentionality, accountability, flexibility, and transparency to produce work that withstands scrutiny.
• Seek and Provide Advice: We make informed decisions by seeking input before consequential actions and offering candid, constructive perspectives.
• Right People, Right Place, Right Time: We collaborate with purpose, engage the appropriate stakeholders, and respect others' time.
• Productivity Through Predictable Processes: We steward resources responsibly, rely on repeatable processes, learn from mistakes, and simplify when possible.

IBHS Commitment

At IBHS, our people are central to our impact. We are committed to building a workplace where individuals are respected, supported, and held to high standards of professionalism and integrity. We value thoughtful collaboration, accountability, and a shared commitment to advancing science-based solutions that strengthen resilience nationwide.

We believe diverse perspectives strengthen our work and our mission. IBHS is a Drug-Free Workplace, Equal Opportunity Employer, and E-Verify Employer. All qualified applicants will receive consideration for employment without regard to any protected status.