About the job Director People, Culture & Remote Work

About Arsenault

Arsenault is on a mission to rethink nutrition-based healthcare. We use technology to bridge the gap between the doctors office and the dinner table, getting patients the food they need to improve outcomes and reduce the cost of care. Arsenault patients receive support from a registered dietitian, a unique nutrition prescription tailored to their conditions, and access to recipes, prepared foods, grocery items and meal plans. Our goal is to help patients get the right food into their fridge and onto their plate to drive real health outcomes.

Arsenault is a remote-first startup with hubs in Phoenix, San Francisco, and Austin. We are backed by Andreessen-Horowitz, LRV Health, 8VC, Bain Capital, Healthy.VC and Grand Central Tech among others. Arsenault recruits, employs, compensates, and promotes regardless of race, religion, color, national origin, gender identity, disability, age, veteran status and other protected status as required by applicable law and as a matter of our company ethics.

About the Role

As an early-stage healthcare technology startup, we are seeking a mid-level People leader with considerable experience in traditional HR competencies and a strong desire to build out a uniquely tailored People organization centered around a distributed workforce with regular in-person, company-wide meetups.

As Director People, Culture & Remote Work, youll develop and implement people operations and provide oversight and guidance on all people-related matters, including strategic planning, recruitment of new and diverse talent, people and organizational development, employee relations, benefits, compensation, and HR compliance.

In addition, you will own communications tools and processes, in-person meetup design and strategy, and various cultural programs to create a fun and productive environment in which we can deliver best-in-class patient results while also building positive and effective relationships among our Arsenault team.

The ideal candidate is comfortably into their People career, looking to apply their well-rounded People experience and know-how to make an immediate impact now and to evolve as our organization scales. The right candidate has the experience and confidence to work independently, thrives working in the gray, is a self-starter who doesnt require direction to act, and understands how People needs differ and evolve between an early-stage company and a more mature organization.

This is a huge growth opportunity for the right person. As Director People, Culture & Remote Work, you will never experience the same day twice. One day you might be developing a compensation philosophy, while the next day strategizing our in-person meetups, meeting with a new benefits vendor, overseeing our performance management & review process and/or confidently handling a thorny employee relations issue.

Regardless of the task, its critical you have strong situational awareness and EQ as youll work with diverse stakeholders across the organization. This role reports to the General Counsel and will have regular and direct interaction with the Founders and Senior Leadership Team.

What You Will Do

• Directly manage employee relations matters and employee engagement, performance management and performance review processes.
• Develop, draft and implement compliant People-related policies and programs tailored to our unique organization.
• Help to develop and manage compensation philosophy (cash & equity), payroll and benefits administration.
• Own all communications tools, processes and norms - from auditing our comms stack to helping better onboard new team members and get the most out of our tools, while avoiding overload or a culture of being always on
• Partner with leadership to design and continuously improve our goal setting frameworks and processes
• Lead the design and execution of our company meetups - both national and regional - to facilitate plenty of fun, social time as well as the right expression of our goal setting processes
• Design processes to ensure that all team members have access to the appropriate workspace and tools, across a variety of settings in both hub cities and full remote

About You

• 5+ years of progressive overall People/HR experience (such as People Business Partner, HR Generalist, Compensation/Benefits, Culture/Talent or similar roles).
• Proven success managing the People function at an early-stage, high-growth technology company, ideally with some form of remote or hybrid work setup.
• Strong organizational competencies, including the ability to set priorities, meet deadlines and manage multiple projects simultaneously.
• Considerable experience handling employee relations matters and developing and overseeing a performance management and review process.
• Experience with developing and implementing OKRs or other goal frameworks.
• A strong understanding of HR-related laws and regulations, and the resourcefulness to stay abreast of changes in laws.
• Experience developing, drafting and implementing company-wide People policies and programs.
• You possess an extreme attention to detail.
• You are an excellent written and oral communicator.
• Vevved in an entrepreneurial setting and are adept at working creatively with constrained resources to perform your job successfully.
• You are a leader with an ability to inspire and collaborate with colleagues from a wide array of backgrounds
• You have an overdeveloped sense of ownership

What You Get

• A full-time role with competitive wage and equity
• Medical, dental, and vision benefits provided to you and your dependents at no cost
• Option to participate in 401k plan
• An opportunity to use your skills to help improve nutrition and population health at a mission-driven company
• A stipend to customize the tools you need to do your best work (get a special monitor, noise canceling headphones, a sick mechanical keyboard, etc.)
• A fully remote environment with regular, fully funded company-wide in-person meetups, every other month