Position Description

GENERAL DESCRIPTION OF POSITION
This is a responsible administrative and field operations position assisting the Director of Community Response in the directing and coordinating of the Community Response multiple divisions, programs, activities, and goals. General direction is received from the Director of Community Response.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assists the Director in the day-to-day operations of the Department. Supervises, directs, plans, coordinates, and instructs all divisions and personnel within the Community Response Department. Divisions and responsibilities include, but may not be limited to:
a. Code Enforcement Division
i. Code Enforcement - General
ii. Parking Enforcement
iii. Short Term/Vacation Rental Program Enforcement
iv. False Alarm Administration and Enforcement
v. Condemnations/Demolition Program
vi. Foreclosure Program
b. Animal Care Division
i. Animal Control - General
ii. Animal Shelter
2. Instructs subordinates in the matter of workload, case management, processes, records, and priority assignments.
3. Schedules staff, evaluates employee performance, establishes improvement plans when needed, recommends hiring, discharging, employee discipline and other personnel action to the Director of Community Response.
4. Ensures staff are properly trained so the Department’s goals and objectives are being met.
5. Maintains and enforces departmental rules and regulations in accordance with the Personnel Rules, Regulations, Policies and Union Contract.
6. Reports daily to the Director of Community Response and performs such other duties, activities, or special projects as may be assigned by the Director.
7. Coordinates with other City Departments, local jurisdictions and outside agencies, when needed, in performing all duties and responsibilities.
8. Directs the Department, participates in meetings, responds to inquiries from the City Manager and the public in the absence of the Director.
9. Responds to inquiries and complaints from the general public.
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related marginal duties as required.)

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

KNOWLEDGE, SKILLS AND ABILITIES:
1. Knowledge and understanding of the City of Fort Pierce Code of Ordinances, how they apply and their proper enforcement.
2. Knowledge and understanding of the State of Florida Statutes, specifically those associated with the enforcement of City ordinances, parking regulations and property ownership.
3. Knowledge and understanding of State of Florida Statutes related to animal care and control and shelter operations.
4. Knowledge of best business practices relating to the enforcement of codes as provided by the Florida Association of Code Enforcement and the American Association of Code Enforcement.
5. Ability to plan, direct, supervise, coordinate, organize, and inspect activities and programs of the Community Response Department.
6. Ability to address the City Commission, management, civic organizations and members of the public on subjects related to the Community Response Department.
7. Highly organized and skilled in time management.
8. Ability to delegate duties and responsibilities through all levels of staffing and ensure work is completed timely.
9. Oversee and be accessible to staff that is on call 24 hours a day and on duty 7 days a week.
10. Must be accessible to respond to emergencies and address issues when needed, including during declarations of emergency (hurricane response, etc.).

EDUCATION AND EXPERIENCE
1. Graduation from an accredited college or university with a degree in Criminal Justice, Public Administration, or another related field. Work experience may substitute for degree requirement.
2. Five (5) years of progressively responsible experience in the code enforcement field, three (3) years of which must have been at a supervisory level.
(A comparable amount of training, education or experience can be substituted for the minimum qualifications.)

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
1. A minimum of three (3) certifications from the Florida Association of Code Enforcement, the American Association of Code Enforcement or the Florida Animal Control Association.
2. A valid Florida Driver’s License

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
n/a

RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Annual Budget: $ N/A

SUPERVISORY RESPONSIBILITIES
This position will directly supervise 21 employees.
This position may indirectly supervise 1 employee.
If applicable, supervisory responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

ANALYTICAL ABILITY / PROBLEM SOLVING
OVERSIGHT. Activities covered by expansive policies and objectives, and oversight as to execution and review.

PLANNING
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work.
CONSIDERABLE RESPONSIBILITY; in addition, the organization and delegation of work operations for a Division of employees engaged in Widely diversified activities.

DECISION MAKING
Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY;
Performs work operations which permit opportunity for decision-making of major importance. FREQUENTLY;

COMMUNICATION SKILLS
Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents; Ability to respond to complex or difficult inquiries or complaints.

MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to prepare and interpret bar graphs.

CRITICAL THINKING SKILLS
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

SUPERVISION RECEIVED
Under general direction, WORKING FROM POLICIES AND GENERAL DIRECTIVES. RARELY REFERS SPECIFIC CASES TO supervisor unless clarification or interpretation of the organization’s policy is required.

MENTAL DEMAND
INTENSE; Operation requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTER
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)

ACCURACY
Probably errors would normally not be detected in succeeding operations and would definitely have serious effects in relationships with patrons and/or with the operations of other segments of the organization.

PUBLIC CONTACT
Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are major importance and failure to exercise proper judgment can lead to substantial losses to the organization.

EMPLOYEE CONTACT
Contact with other departments or offices and also frequently with individuals in middle level positions; consulting on problems that necessitate judgment and tact, plus frequent contact with senior level internal officials.

SOFTWARE SKILLS REQUIRED
10-Key Basic
Accounting Basic
Alphanumeric Data Entry Basic
Contact Management Basic
Database None
Enterprise Resource Planning Basic
Human Resources Systems Basic
Payroll Systems Basic
Presentation/PowerPoint Basic
Programming Languages None
Spreadsheet Basic
Word Processing/Typing Basic

ADDITIONAL SOFTWARE SKILLS
Specialized software: Tyler suite of products, Client Access, Adobe products

PHYSICAL ACTIVITIES
While performing the functions of this job, the employee may be required to:
Stand Continuously
Walk Continuously
Sit Continuously
Use hands to handle or feel Continuously
Reach with hands and arms Regularly
Climb or balance Occasionally
Stoop, kneel, crouch or crawl Occasionally
Talk or hear Continuously
Taste or smell Regularly

WEIGHT LIFT REQUIREMENTS
The employee must occasionally lift and/or move:
Up to 50 pounds

VISION REQUIREMENT
Specific vision abilities required by this job may include:
Color vision (interpreting color software screens or reports; work duties that require the ability to identify and distinguish colors).

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) Never
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) Never
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) Occasionally
Toxic or caustic chemicals (including potential for chemical spills, etc.) Occasionally
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) Continuously
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) Occasionally
Extreme cold (not weather-related, such as freezer, cold storage, etc.) Occasionally
Extreme heat not weather-related, such as furnace, kitchen, ovens, etc. where temp is regularly above 100 degrees F) Never
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) Occasionally
Work with explosives (TNT, dynamite, nitroglycerine or other related explosives) Never
Risk of radiation (x-ray equipment, nuclear radiation, electromagnetic radiation, etc.) Occasionally
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) Never
The noise level in the work environment is usually Moderate (business office with computers/printers, light traffic, etc.)
(Reasonable accommodations will be made for otherwise qualified individuals with a disability.)

Pay: $32.45 - $53.63 per hour

Expected hours: No more than 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person