Data Analyst II, Customer Experience

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Spring Health aims to transform mental health care by removing access barriers through their precision mental healthcare technology. They partner with over 450 organizations to provide services that impact millions globally. With significant funding and a valuation of $3.3 billion, Spring Health is poised for growth and seeks a driven Data Analyst II to contribute to their mission.

In this role you can expect to have the responsibilities:

  • Craft insightful analyses and dashboards for stakeholders.
  • Explore various data sources to devise solutions tailored to stakeholder needs.
  • Gain deep knowledge of products to effectively communicate their impact.
  • Collaborate with Product teams to enhance customer data narratives.
  • Identify and implement automation opportunities for data reports.

This role comes with the following benefits:

  • Health, Dental, Vision coverage starting on day one
  • 401(k) match up to 2%
  • Annual free visits to mental health professionals
  • Generous paid time off policies
  • Parental leave of 18 weeks for birthing parents, 16 weeks for non-birthing parents
  • Access to Noom, Carrot, Wellhub, and BrightHorizons
  • Annual professional development reimbursement up to $1,000
  • Donation matching up to $200 per year

This role requires you to have:

  • Proficiency in SQL
  • 3+ years of experience with data visualization and dashboard tools like Looker, PowerBI, or Tableau
  • Strong analytical abilities and detail orientation
  • Effective communication of technical concepts to non-technical audiences
  • Adaptability in fast-paced environments

You would benefit from having:

  • Experience with R
  • Experience with dbt

Spring Health is an equal opportunity employer committed to diversity, inclusion, and non-discrimination in hiring. They provide accommodations for individuals with disabilities and promote a supportive workplace culture.

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