The Assistant Manager is responsible for the day to day operations, as well as the employees in the manager’s absence. Duties include product orders, tracking damaged / waste products, all store inventories, daily banking, daily, weekly, and monthly paperwork, personnel management including hiring, coaching and discipline, training and scheduling. Assistant Manager is required to complete all other store tasks, activities, and work‑related responsibilities as assigned by your store manager in a prompt, cooperative and accurate manner.The Assistant Manager is on call and must have a working phone.
Guidelines:
To manage other employees to perform the following activities and set an example while performing the tasks outlined below: Greet each customer with the specified company greeting. Give all customers prompt and courteous service. Observe shift operating hours at all times as assigned by the Store Manager Perform specific tasks as assigned by the Store Manager. Assist the Store Manager in seeing that the store maintains a store‑inspection grade of at least 90% on the store‑inspection report. Adhere to all city, and state Tobacco and Alcoholic Beverage regulations. Follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager. Notify the Store Manager of all sales, cash, or operation discrepancies. Close out and reconsile all shift reports. Attending Management meetings when required. Attending and hosting Store meetings monthly.
Prepare shift change reports at the end of shift in accordance with company guidelines. Supervise others while accounting for company funds. Properly post all hours worked on the time sheet or time clock, and sign verifying all hours worked. Notify the Store Manager of any discrepancies in the operating results on the shift report, or cash over or short conditions within 24 hours. Perform proper sale and accounting transactions for money orders, lottery, gasoline, credit cards, etc. during shift. Complete two gas surveys daily. Complete tracking sheets such as; fuel compliance, cigarette tracking, employee tracking, equipment log, lottery audit, and build to’s.
Share the responsibility for controlling the inventory on the shift or in the store. Follow company policy with regard to cash levels in registers, and making safe drops as directed by Store Manager. Follow correct vendor check‑in and check-out procedure as directed by the Store Manager. Protect company assets at all times. Watch video and complete video log and preform random store visits during off hours. Comply with all safety policies, practices and procedures. Report all unsafe activities to District Manager, Director of Operations and/or Human Resource.
Keep coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times. Properly clean and maintain equipment and prepare sandwiches, fountain drinks, etc., as directed by Store Manager Use correct pricing as listed in our pricebook.
Keep store floors clean at all times, with specific responsibility being assigned by the Store Manager. Check refrigeration equipment for proper performance a minimum of one check a hour. Clean windows, floors, shelving, counters, restrooms, and gas pumps to ensure they remain clean at all times. Immediately advise the Store Manager of any maintenance problems. Perform regular maintenance and clean-up on the car wash. Refill and maintain Coffee machines and fountain bars making sure fresh drinks are available at all times. Shoveling, salting and maintaining all areas during inclement weather.
Candidate Profile:
In addition to being able to perform the job duties outlined on page one, below are important expectations while working on our team.
- People oriented, friendly, enthusiastic, smiles
- Provides upward feedback to management
- Able to work alone and on a team
- Demonstrate a sense of urgency (move fast)
- Able to stay busy between customers
- Willing to help associates and customers
- Communicates effectively with Store Manager, team members, vendors, and customers
- Multi-Task: able to successfully complete multiple tasks independently
- Dependable & punctual – consistently reports to work on time and provides proper notice if necessary
- Identifies problems and resolves issues quickly and effectively
Requirements:
- Be able to perform arithmetical calculations at the eighth‑grade level in order to be able to make change, complete shift reports, and account for numbers of a variety of products during vendor check‑in.
- Be able to read, understand and write English language at an eight grade level
- Have sufficient visual acuity to check identification and process necessary transactions.
- Be able to read and understand instructions for operating electronic cash registers and other equipment.
- Be able to lift up to 50 pounds, carrying cases of milk cartons and soft drinks, beer, and juice containers, etc. at least once per shift.
- Be able to bend, stoop, push and pull to stock shelves and coolers.
- Be able to sit/stand for up to a full eight hour shift in the performance of job duties.
- Be able to use fingers bilaterally and unilaterally (one‑handed) in the operation of store euipment such as cash registers, computers and adding machines.
- Be able to work around gasoline fumes odors, and cleaning products.
- Be able to react to a fire by lifting a fire extinguisher weighing 10 pounds and moving it to the fire area.
- Be able to climb a two to five foot ladder and maintain balance to clean windows and stock and arrange coolers and shelves, hang and/or change signs in and around store.
- Be able to sweep and mop floors, dust shelves, and lift and carry out trash containers and place in an outside bin.
- Be able to clean parking lot and grounds surrounding the convenience store including shoveling and salting when needed.
- Be able to enter and work in a cooler at a temperature of 33 degrees up to 30 minutes at a time.
- Serve Safe Certification Required
- Allergen Awareness Certification required
- Class C Operator Certification required
- UST Vapor Recovery Certification Required
- Valid Driver’s License and automobile insurance required
- Required to work 40 hours per week
Disclaimer: The list of Requirements, Duties, Responsibilities is not complete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks by performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
