Analyst, People Analytics & Reporting

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About the position

The Analyst, People Analytics & Reporting position is responsible for facilitating and completing reporting across NBCUniversal and Universal Destinations & Experiences (UDX) while collaborating with key stakeholders. This role also involves participation in reporting systems design and testing, providing back-up support for day-to-day dashboarding/reporting troubleshooting, and assisting with special projects as needed.

Responsibilities

  • Acquire and maintain expertise in systems (SAP HCM, Business Objects, Power BI), data processes, diverse employee populations, and security to enable accurate reporting
  • Prepare and deliver Ad-hoc global & company-wide reports to various stakeholders across the organization while ensuring the validity of the data
  • Create customized reports and dashboards to fulfill requests and inquiries from HR Leadership, partnering with developers for builds that require their support and conducting thorough testing.
  • Support leadership team by providing key data for critical business activities in a timely manner
  • Serve as a consultative partner to data requestors by interpreting business questions, challenging assumptions when needed and identifying additional partnerships required to address requests
  • Use a structured approach to requirements‑gathering, identifying gaps, dependencies, and potential data quality issues—while clearly communicating impacts back to requestors in relation to their report request
  • Maintain and enhance existing reports based on business requirements and develop new reports as necessary
  • Support and maintain dashboarding and BW reporting security‑roles, including cadenced auditing and obtaining necessary approvals where required
  • Support for day-to-day Power BI dashboarding and test end-user reporting queries and defects
  • Support for Snowflake configurations and uploads
  • Develop and maintain productive working relationships with Business Unit HR client groups, Finance, Legal, Compliance, etc. and with our parent company, Comcast
  • Support projects that may require the integration of new reports, tools, functionality in the various Reporting/Dashboard environments (BW/SAP/Power BI)
  • Serve as SME on Business Warehouse/SAP reporting environments functionality and data while providing functional guidance to SAP HCM & Business Warehouse HR system users, including troubleshooting issues, resolving data discrepancies, and addressing user inquiries
  • Serve as the SME for the IT counterparts related to the data in SAP to help guide IT on requirements/fixes/issues
  • Provide back-up support for reporting/dashboard guides and training videos available for HR, including identifying required updates or generating new guides where required

Requirements

  • Bachelor’s Degree in business, computer science, psychology, other related degree with a focus on data analysis/critical thinking
  • 1+ year of experience in data handling (e.g. report writing, data analysis, research, etc.) and using SAP Business Objects or related data warehouse reporting tools
  • Experience providing SAP Business Objects or related data warehouse system support (e.g. troubleshooting, testing, etc.)
  • Solid proficiency with Microsoft Office Suite, including Excel and PowerPoint.

Nice-to-haves

  • Experience with HR Data Systems
  • Experience with Power BI & Snowflake
  • Knowledge of HR processes, practices and organizational models
  • Exceptional ability to compile and analyze data
  • Ability to set reporting expectations for requesters regarding access, data and structures
  • High attention to detail; ability to work effectively and accurately under pressure to meet deadlines
  • Ability to facilitate requests end-to-end while effectively communicating with relevant business groups
  • Commitment to maintaining confidentiality of data
  • Effective written and verbal communication skills including ability to explain data and metrics to non-technical audiences
  • Demonstrate strong communication skills by asking targeted, clarifying questions to fully understand reporting needs and translate vague or incomplete requests into well‑defined, actionable requirements.
  • Solid decision-making skills and ability to use professional judgement
  • Excellent critical-thinking skills to evaluate data quality, interpret complex reporting requirements, and translate ambiguous business needs into clear, actionable reporting solutions
  • Customer-oriented individual with problem solving skills
  • Flexibility and adaptability in performing work duties
  • Work as a member of a team
  • Python/SQL
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